Refund policy

Last updated 12 October 2026

Before your service is delivered

If you cancel an order before we deliver the service, we refund the full payment.

If your service does not work as described and we cannot fix it within 48 hours of your support ticket, you can ask for a refund for that month.

Renewals are not refunded once a new month has started, but you can cancel at any time so the service does not renew.

Services suspended or cancelled for breaking our terms of service are not refunded.

Contact us through a ticket on our Discord server with your order number. Approved refunds go back to the original payment method.